Dr. Ong'era is the Research and Innovation Coordinator. During her 28 years of service, she has served as a teacher trainer in Special Needs Education, co-authored training modules for Diploma in Special Needs Education for the Distance Learning Programme besides conducting targeted research. She holds a doctoral degree in Education-Special Needs Education from Kenyatta University, a postgraduate degree in Professional Studies-Emotional and Behaviour Difficulties from the University of Birmingham, UK, a BA degree in Economics and Education from the University of Lucknow, India and a post graduate Diploma in Mental Retardation from the National Institute for the Mentally Handicapped-Secunderabad, India besides other management and leadership courses.